Resource Manager | Independent Creative Agency | Central London

Harmonic are delighted to be partnering with a fast-paced, Independent Creative Agency, who are looking to hire a Resource Manager. The role offers fantastic diversity and exposure, it's a multi-faceted position where you'll look after Resource & Traffic & Resource management (approximately 60%), Operations Support (30%) and Studio Management (10%). The agency is looking for candidates with between 1-3 years in a similar role who are excited by the prospect of joining an exceptionally close-knit, fast growth agency.

This new role requires someone who is very organised, has sharp attention to detail and who understands the balance of needs between creative and commercial teams.

Key Responsibilities

• Taking ownership and thinking strategically about resource planning and management across the agency, always with a holistic view of the workload
• Leading the resource planning meeting each week, ensuring all resource requests are logged.
• Sharing resource flags on a weekly basis with the Operations Director and Partnerships Director with suggested solutions
• Leading bi-weekly project status meetings with divisional heads to check on status, budget, and team project plans - reporting back to the Operations Director suggesting solutions.
• Working with our current software tool Float to plot in all team resource, you will set up each project adding the relevant team, rates, budget, milestones, and schedule. You will ensure that the plotted time matches what was signed off for the project
• Ensuring that the team are working to the correct capacity and flagging any overburn, overtime etc to the Operations Director that can impact on project spend and deadline
• You will be integral to the agency onboarding of Synergist, alongside the Operations Director and the Studio and Accounts Manager
• Negotiating rates with freelance support and approve invoices.
• Offering any administrative support to the Operations Director and Partnerships Director
• Take responsibility for the office space ensuring that it is always suitable for purpose, clean, tidy and fully stocked

What We Need to See (Essential Skills)

• Experience of managing a workflow within an agency environment
• Organised with a passion for driving resource with a continuous improvement mindset.
• Excellent people & communication skills
• Ability to build strong and effective relationships with internal teams and have a strong commercial mindset to drive and increase efficiency.
• Excellent reporting skills with the ability to evaluate workflows, capacity, deliverables and service levels.
• A proactive, flexible & energetic team player who can work calmly under pressure whilst delivering a excellent attention to detail.
• Have the ability to manage conflicting opinions and resolve with the company's best interests in mind, whilst maintaining strong relationships with all stakeholders.
• In such a fast paced environment you must be intuitive, able to lead and have the ability to think on your feet and introduce new ideas
• Experience of using relevant Project Management, Traffic, Scheduling systems and an awareness of new technologies and systems within the project management/resource field.

Salary: £35,000 - £40,000 + benefits

Start Date: ASAP

Location: Central London / Hybrid

Please get in touch by emailing your CV

Please feel free to circulate this with any friends or contacts that may be interested.

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